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FAQ

  • What is the return policy?
    Mercalo Return Policy -> https://mercalomarkets.wixsite.com/mercalo/shipping-and-returns
  • Do Mercalo products have sulfate, silicone, or paraben in them?
    The quick answer is "no". Mercalo offers products for natural hair health. All Mercalo products are made from natural ingredients without unnatural, chemical modifications. We believe that natural deserves natural.
  • Where can I donate to Mercalo?
    Anyone can donate to Mercalo through CashApp ($Mercalo) or through Venmo (@Mercalo). Mercalo Inc. is our parent organization that handles our donations on our behalf. Please be sure to leave your email address and full name in the comment section so that we may properly thank you for the donation.
  • Does Mercalo donate to any charities?
    At Mercalo, we believe in contributing impactfully to the world. At random periods throughout the year, we may give back to the areas that we feel need the most help. Those categories may include (but are not limited to) environmental work in the fight of climate change, the support of communities in need, and the support of future generations.
  • Why are the products so expensive?
    Mercalo offers products made from only natural ingredients. A lot of times, natural ingredients are more effective compared to chemically modified ingredients, which can sometimes make them more costly on the market. However, with the recipes that Mercalo perfected, all Mercalo products will give a better result than any scientifically modified chemical ever could.
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